Day: February 21, 2021

Information Technology Specialist (Customer Support/ Systems Adiminstrator) job with USAJobs

Duties

Summary

About the Position: Fort Belvoir Community Hospital is northern Virginia’s home for world-class military healthcare. From our hospital campus on Fort Belvoir to our satellite health centers in Fairfax and Dumfries, we are committed to provide each beneficiary with an outstanding patient experience through safe, quality, compassionate care, every day. The Information Management Information/Technology Department provides dedicated support for patient care, hospital staff, and our tenants.
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Responsibilities

  • Ensure timely first and second level support for operational and technical services and resources, as well as, second level support for other business services.
  • Analyze incidents, and provide solutions or workarounds in order to reduce the number and impact of incidents over time.
  • Document the solutions/workarounds following the established problem management process under the supervision of the Deputy Chief.
  • Provide support to other directorates as required, after tasks de-conflicting and prioritization by the Chief, for the
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