Project Manager (IT/Business Liaison) job with USAJobs



Serves as a Project Manager and Information Technology/Business Liaison for the Office of Airports (ARP), Management Staff. Collaborates with the Office of Information Technology (AIT) to provide in-depth analysis, technical expertise, and recommendations to support ARP management and staff on critical information technology (IT) programs, information management systems and organizational business processes.

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Applies experience and comprehensive knowledge of project management principles, concepts, methods, standards, and practices to develop and interpret policies, procedures and strategies governing the planning and delivery of technical services throughout ARP.

Gathers budget and staffing requirements, acquires and allocates resources, and collects business performance statistics to report on ARP’s IT initiatives. Analyzes trends and identifies problems. Works with a manager to resolve factors that may impact operating costs, profitability, and continued compliance with regulatory requirements.

Applies comprehensive knowledge in the application of the business value of information; methods and approaches for sharing information through the use of IT assets; capital planning regulations and policies, performance measurement tools and methods for identifying and resolving IT workforce issues to assist with developing knowledge management program plans, policies and standards; assists with providing input to the IT capital planning process, and assists with developing, implementing, and interpreting metrics for the evaluation of IT project effectiveness and efficiency; and identifies, plans, and organizes available resources to accomplish mission requirements. Makes optimal use of resources to complete activities within established schedules.

Serves as a liaison to AIT to provide advanced technical advice, guidance and recommendations to management and staff on critical IT issues. Applies knowledge of new IT developments and applications, IT security concepts, standards and methods to ensure integration of IT projects and services; makes recommendations for solutions, assists with implementing changes. Coordinates with a manager and AIT to address ARP’s information technology needs at the local, national and enterprise levels.

Assists with developing and managing policies and processes for automated tools and templates to support IT, business, financial, and performance management projects and programs. Collaborates with a manager and AIT to review business processes, systems and applications. Assists with identifying and resolving challenging problems or issues that often cross organizational boundaries.

Serves as a liaison to AIT to provide ARP IT Enterprise Architecture (EA) guidance and support to ARP customers and IT project teams. Applies comprehensive experience and knowledge of new technologies and methodologies to resolve complex problems and develop improved processes or systems. Coordinates with a manager and AIT to implement solutions.

Serves as a liaison to AIT to provide guidance and recommendations to ARP business units regarding business process requirements. Participates on project work groups and/or teams to review and assess health, strength and performance of programs in ARP’s portfolio to ensure alignment with agency and organizational strategic initiatives. Coordinates contractor support for IT, business and financial management programs. Collaborates with Office of Information Technology (AIT), Office of Information Security and Privacy Service (AIS), Office of Airports (ARP) regions/offices, and the ARP Management Team on Information Technology (IT) related issues to ensure seamless/continuous connection for ARP employees. Coordinates with AIT to develop and document the ARP EA, including the business units and key processes and evaluates the impact of EA products and services on ARP IT investments, business operations, stakeholder satisfaction, and other outcomes.

Supports the Airports Document Management System (ADMS) initiative and provides periodic updates to the management team by required due dates. Serves as the ARP cybersecurity liaison providing guidance, recommendations, and directions on FAA and government wide cybersecurity initiative working groups. Serves as representative on the ARP Technology Investment Management Committee (TIMC) providing guidance on ARP IT initiatives.

Travel Required

Not required – The job does not require any travel.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)
  • Designated or Random Drug Testing required.


Applicants must demonstrate at least one year (52 weeks) of SPECIALIZED experience equivalent to at least the next lower grade level (FV-H or FG/GS-12) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.


  • experience utilizing project management principles, methods and tools to develop, schedule, coordinate, track and maintain information technology, business, financial and performance management programs, projects and resources.
  • experience making recommendations to developing policies, processes and procedures for automated tools and templates to support information technology, business, financial and performance management projects and programs.
  • experience evaluating information management systems and business processes; consulting with customers to refine functional requirements; making recommendations for developing design specifications; and providing technical support during the design, testing or implementation stages.
  • experience applying knowledge of IT applications, concepts, standard, methods, system/hardware requirements, design and modification to ensure integration of information technology, business, financial and performance management programs, projects and services.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

Eligible applicants meeting the minimum qualification requirements and/or Selective Placement Factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; priority grouping; or (3) alphabetical, and referred to the selecting official for selection consideration.

Due to the Pandemic, and individual states with different phases of reopening, the selectee’s report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate.


Education cannot be substituted for experience.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

This position is covered by the Department of Transportation’s Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a “testing designated position (TDP)” will be subject to random drug and/or alcohol testing.


1) As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

2) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website:

3) This Level 2 (Non-Critical Sensitive; Secret) position requires favorable adjudication of an Access National Agency Check and Inquiries (ANACI) background investigation prior to appointment, unless a waiver is obtained.

4) AFSCME Interview Criteria: Article 42, Section 13 states: If the selecting official decides to interview any employee on the selection list for a vacancy, then all who remain under consideration for the position at that point in the process must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list. If it is determined that interviews are required and telephone interviews are not utilized, travel expenses incidental to these interviews will be paid in accordance with the Agency’s travel regulations and this Agreement.

5) Some, all, or none of the applicants may be interviewed.

6. This announcement is also being advertised under VA #AWA-ARP-21-0026SB-69779. Please review both vacancy announcements before making application to determine your eligibility to apply.

This is a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance

Drug test required

Required Documents

Only supplemental documentation (e.g. transcript, certifications, SF-50, and/or veterans’ documentation) will be accepted in combination with your on-line application. These documents must be uploaded on or before the closing date of the announcement. All submitted documents must reference the announcement number.

For guidance on how to create a Federal resume, visit

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system . If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: .

Expanded Veterans Hiring Opportunity (EVHO) are thoseveterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service.Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.