The incumbent of this position is an Information Technology Specialist, serving as an expert in the EAC’s IT network, cloud, and security services. In general, the work requires expertise to resolve complex and broad EAC IT problems, projects, and critical issues.
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Primary responsibilities include projects such as the application and adaptation of new and improved approaches to the design, development, and implementation of testing, quality assurance configuration, installation, integration, maintenance, and/or management of networked and cloud systems used for the transmission of information in voice and data formats. Additionally, the incumbent provides diagnosis and resolution of network service problems and issues. The Information Technology Specialist executes multi-year plans utilizing cutting-edge cloud and security technologies and develops new policies or makes significant changes to existing policies. The incumbent is responsible for developing, maintaining, and implementing IT security requirements to meet current and evolving