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Information Technology Specialist (Customer Support/ Systems Adiminstrator) job with USAJobs

Duties

Summary

About the Position: Fort Belvoir Community Hospital is northern Virginia’s home for world-class military healthcare. From our hospital campus on Fort Belvoir to our satellite health centers in Fairfax and Dumfries, we are committed to provide each beneficiary with an outstanding patient experience through safe, quality, compassionate care, every day. The Information Management Information/Technology Department provides dedicated support for patient care, hospital staff, and our tenants.
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Responsibilities

  • Ensure timely first and second level support for operational and technical services and resources, as well as, second level support for other business services.
  • Analyze incidents, and provide solutions or workarounds in order to reduce the number and impact of incidents over time.
  • Document the solutions/workarounds following the established problem management process under the supervision of the Deputy Chief.
  • Provide support to other directorates as required, after tasks de-conflicting and prioritization by the Chief, for the
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IT Specialist Customer Support – PD 17R040 – Office of Information Technology job with USAJobs

Duties

Summary

This position is located within Health Resources and Services Administration, Office of Information Technology, Division of Enterprise Solutions and Applications Management, Customer Support Branch. The duty location for this position is Rockville, MD.

Applicants please note: Additional selections may be made across the Department of Health and Human Services through this vacancy announcement.

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Responsibilities

This position is a mission critical occupation and is responsible for the analysis of system and/or security requirements, the development and implementation of mission critical applications for the agency’s Information Technology operations.

MAJOR DUTIES:

As an IT Specialist for the Division of Enterprise Solutions and Applications Management, Customer Support Branch, you will provide customer service and training support in the operation of the HRSA Electronic Handbooks (EHBs) system.

Your major duties include:

  • Liaising with the EHBs Contact Center help desk and ensuring ticket routing processes (e.g., escalation through Tier
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IT Specialist Network Engineer PD 20R074 COVID19 Support Positions, Office of Information Technology job with USAJobs

Duties

Summary

These positions are located in the Health Resources and Services Administration, Office of Information Technology, Division of Infrastructure Services, Network Engineering Branch. The duty location for these positions is in Rockville, MD.

Applicants please note: Additional selections may be made across the Department of Health of Human Services through this vacancy announcement.
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Responsibilities

Applications received as a result of job fairs, recruitment events, and emergency hiring mechanisms in support of this hiring initiative will also be accepted during open and closing date of this announcement.

IT Specialists – Network Engineer are a mission critical occupation for HRSA. These positions are responsible for the analysis of system and/or security requirements, the development and implementation of mission critical applications for the agency’s Information Technology operations.

This Direct Hire recruitment is to fill positions based on a critical hiring need resulting from the outbreak and spread

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Tech support staffers star in NFL offseason

MINNEAPOLIS (AP) — Like a principal walking through a hushed hallway on the first day of school, Cheryl Nygaard felt the emotional surge of relief and pride last week as the Minnesota Vikings director of information technology peeked in on the video conference sessions set up for this most unusual NFL offseason.

”We had all of the players and coaches set up in their virtual classrooms, and that whole process just went off without a hitch. That’s when it kind of just hit me,” Nygaard said, adding: ”They were able to continue working as if we were in the office.”

Thanks in no small part to the effort and ingenuity of these often overlooked technical support staffs, the process of player acquisition and development around this schedule-driven, structure-oriented league has pressed on this spring despite the closure of team facilities due to the virus spread. Quarterbacks normally have the market

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